A plain-language summary of the rules for using PINMart. The full Terms of Service are linked at the bottom of this page.
1Provide accurate details and only list items you’re entitled to sell.
2New physical orders have 15 days from payment for buyer confirmation. Without confirmation, the full amount returns to the buyer’s PINMart balance. Handover and reporting a problem do not extend this deadline.
3For new physical orders, buyer confirmation automatically queues the seller payment. Finance sends it from the company PIN wallet to the seller’s saved PIN address. No second settling hold or separate withdrawal request applies.
4New physical orders: 5% of the sale price, rounded half up to the toea, with no minimum or added fixed fee. The seller receives the remainder.
5New digital orders: cancel before unlocking for a full refund. If you never unlock within 15 days of payment, the full amount returns to your PINMart balance. Unlocking starts 48 hours to inspect the file; accept early or report a problem before that period ends. Without a timely dispute, the purchase completes and queues seller payment.
6New digital orders keep their existing digital commission rules (5%, K0.50 minimum). Once the purchase completes, finance pays the seller’s saved PIN wallet after the recorded commission. An open dispute holds the payment for review. No additional settling hold or withdrawal request applies.
7Earlier physical and digital orders keep the terms recorded when they were created. The order page shows which timing applies.
8Prohibited: illegal or unsafe items, fraud, and taking deals off-platform to dodge buyer protection.
9PINMart may remove listings or suspend accounts that break these rules. Questions: support@payitnow.com.pg.
